About Darebell
Why short-term rentals at DAREBELL's?
How do I rent an apartment online?
All about the apartments
How are the apartments furnished?
What is DAREBELL Worker’s Apartment?
How are the apartments equipped?
Where do I find WIFI credentials?
How do I use the sleeping sofa?
What about postal service?
Are there (reserved) parking spaces?
Can I view the apartment?
All about short-term rentals à la DAREBELL
What is part of the rental contract?
Why is the maximum rental duration limited to 25 weeks?
How flexible is the rental duration?
Do I have to register online?
What does weekly cancellation mean?
Is it possible to prolong the rental contract?
Can I move in together with another person?
Do I have household insurance as a tenant?
Can I rent the apartment in advance?
What if I want to cancel my rental before movein?
How do I get access to my apartment?
When can I access my apartment / When is check-in?
When do I have to move out / When is check-out?
Weekly costs and charges with flexible rentals
What are my weekly costs?
What does rent incl. Flex-Rate mean?
Why do I pay operating costs?
Why do I pay for heating, electricity, TV and internet?
Why do I pay for furniture and equipment?
Why the non-refundable contribution to the damage fund?
What is the one-off withdrawal fee?
What does weekly billing per credit card mean?
My rental
How can I inspect and manage my current rental?
How can I change my personal data?
How can I change my credit card data?
How can I log in, to access my user account?
Where do I find my rental contract?
What if something breaks?
Is there compulsory registration as a tentant?
My rental contract ends, but I don't want to move out. What to do?
I want to move out early. What should I do?
I have received an e-mail stating that a payment failed. What should I do?
I urgently need help with my apartment. What can I do?
If you're having troubles in your apartment with access, hot water, heating, internet, TV or any other emergencies, call us on our emergency hotline +43 676 888 77 66 33.
Didn't find the right answer? Please contact our support team under rent@darebell.com or +43 676 888 77 66 55.