Frequently asked questions

Why short-term rentals at DAREBELL's?

How do I rent an apartment online?

What is DAREBELL Living?

All about the apartments

How are the apartments furnished?

What is DAREBELL Worker’s Apartment?

How are the apartments equipped?

How about guests?

Is smoking allowed?

Where do I find WIFI credentials?

How do I use the sleeping sofa?

What about cleaning?

Are pets allowed?

What about my laundry?

What about postal service?

Are there (reserved) parking spaces?

Can I inspect the apartment?

All about short-term rentals à la DAREBELL

What is part of the rental contract?

Why is the maximum rental duration limited to 25 weeks?

How flexible is the rental duration?

Do I have to register online?

What does weekly cancellation mean?

Is it possible to prolong the rental contract?

Can I move in together with another person?

Do I have household insurance as a tenant?

Can I rent the apartment in advance?

What if I want to cancel my rental before movein?

How do I get my key?

When can I access my apartment / When is check-in?

When do I have to move out / When is check-out?

Weekly costs and charges with flexible rentals

What are my weekly costs?

What does rent incl. Flex-Rate mean?

Why do I pay operating costs?

Why do I pay for heating, electricity, TV and internet?

Why do I pay for furniture and equipment?

Why the non-refundable contribution to the damage fund?

What is local tax?

What is the one-off withdrawal fee?

What does weekly billing per credit card mean?

My rental

How can I inspect and manage my current rental?

How can I change my personal data?

How can I change my credit card data?

How can I log in, to access my user account?

Where do I find my rental contract?

What if something breaks?

Is there compulsory registration as a tentant?

I need another access to the apartment. What should I do?

Do I get an invoice?

My rental contract ends, but I don't want to move out. What to do?

I want to move out early. What should I do?

I have received an e-mail stating that a payment failed. What should I do?

I urgently need help with my apartment. What can I do?

If you're having troubles in your apartment with access, hot water, heating, internet, TV or any other emergencies, call us on our emergency hotline +43 676 888 77 66 33.

Didn't find the right answer? Please contact our support team under rent@darebell.com or +43 676 888 77 66 55.

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